Deposits:
First half of total amount is due 10 days after booking in order to hold a reservation.
Payment in full is due 30 days prior to arrival.
Payments must be made in the form of check or wire transfer.

Make checks payable to :

Shadowbrook Property Management
P.O. Box 5036
Snowmass Village, CO 81615

Cancellations:
Guests are responsible for all nights reserved. No refund or credit will be given for unused days resulting from late arrival or premature departure. With 90 days or more written notification, deposits will be refunded. If you cancel with less than a 90 day notice, every effort will be made to re-rent the reserved condo. If we are successful, a refund will be made. If the property is not re-rented, all deposits will be retained and credited to the Owner's account. There is a 10% service charge on all cancellations based on total lodging. Vacation Rental Insurance is available. Download a pdf file to read more about the Vacation Rental Insurance.

Condo Requests:
We will reserve the specific condo that we agree upon. This would only change if an unforeseen emergency occurs, in which case we would place you in another condo or refund your deposit.

Check-in / Check-out times:
Check-in 4:00 p.m. Check-out 10:00 a.m. These times are to allow for complete maid service.

Pets and smoking are not permitted in our rental condos.